I've found a match - what's next?
Great! Once you’ve found a home swap, you’re into the most important stage. Here’s what happens next
1. View each other’s homes
You and the other tenant(s) should visit each other’s properties. Check the condition, size, location, and any repairs needed. Remember, you usually accept the home as it is, so be sure you’re happy.
2. Agree to go ahead
If everyone is satisfied, you all confirm that you want to proceed with the exchange.
3. Apply to your landlord
Each tenant must apply to their landlord (council or housing association). This is usually done through a mutual exchange form. You’ll need to provide details about the other tenants and properties.
4. Landlord checks
Your landlord will review:
Rent accounts (no serious arrears)
Tenancy type
Property suitability (no overcrowding/under-occupation)
Property condition
They normally have up to 42 days to make a decision.
5. Approval or refusal
If approved, you’ll be given permission to swap
If refused, your landlord must give a valid reason
6. Sign agreements
Before moving, you may need to sign paperwork confirming the exchange and your tenancy terms.
7. Set a moving date
All parties agree on a date and swap homes, usually on the same day.
Important tip:
Double-check what type of tenancy you’ll have after the swap, especially if you’re moving to a different landlord or area.
More advice
Other advice & news
Moving Home
Choosing a removal company
Moving home is a major life event, and choosing the right removal company can make the difference between a smooth, organised experience and a stressful one. In the UK, there are hundreds of removal firms offering a range of services, from basic transport to full packing and relocation support. Knowing how to choose the right company is essential to protect your belongings, your time, and your budget. This guide will walk you through everything you need to consider when selecting a removal company, helping you make an informed decision.
Money Saving Tips
Top tips for saving money on your electricity bill
Saving money on electricity in can feel difficult, especially with rising energy prices, but there are still practical ways to bring your bills down. Most savings come from small everyday habits rather than expensive upgrades, and many of these changes cost little or nothing to start.
Staying Safe
Staying Safe in Your Council House and Local Area
Living in council housing should feel secure and stable, but it is still important to take simple steps to keep yourself, your home, and your neighbours safe. Most safety risks can be reduced with awareness, good habits, and knowing who to contact when something is wrong.