I've found a match - what's next?

Great! Once you’ve found a home swap, you’re into the most important stage. Here’s what happens next

1. View each other’s homes

You and the other tenant(s) should visit each other’s properties. Check the condition, size, location, and any repairs needed. Remember, you usually accept the home as it is, so be sure you’re happy.

2. Agree to go ahead

If everyone is satisfied, you all confirm that you want to proceed with the exchange.

3. Apply to your landlord

Each tenant must apply to their landlord (council or housing association). This is usually done through a mutual exchange form. You’ll need to provide details about the other tenants and properties.

4. Landlord checks

Your landlord will review:

  • Rent accounts (no serious arrears)

  • Tenancy type

  • Property suitability (no overcrowding/under-occupation)

  • Property condition

They normally have up to 42 days to make a decision.

5. Approval or refusal

  • If approved, you’ll be given permission to swap

  • If refused, your landlord must give a valid reason

6. Sign agreements

Before moving, you may need to sign paperwork confirming the exchange and your tenancy terms.

7. Set a moving date

All parties agree on a date and swap homes, usually on the same day.

Important tip:

Double-check what type of tenancy you’ll have after the swap, especially if you’re moving to a different landlord or area.

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